COVID-19 (CORONAVIRUS) – AN UPDATE FOR OUR NORTH AMERICAN GUESTS: We are pleased to announce that our North American repair center has reopened. Please note that additional safety measures are in place to protect our employees and to minimize the spread of COVID-19. Due to the additional safety measures, you may experience longer than usual repair times, and we truly appreciate your patience. For any additional questions, reach out to your local Customer Care team at INFO@FGSERVICES.COM. Stay safe and thanks for giving us the opportunity to service your watch.

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WEBSITE PRIVACY AND SECURITY

THIS PRIVACY POLICY WAS UPDATED ON DECEMBER 18, 2019.


At Fossil Group, Inc., its affiliates and subsidiaries (collectively “Fossil”, “Fossil Group”, “we”, “us” or “our”) we value your data protection rights. To find out which entity is responsible for the data processing in your case please refer to section 12 below. In this Global Privacy Policy we provide you with both a brief summary (in the box below) and an in-depth explanation (starting with section 1. below) of how we handle Personal Information. Since our privacy practices may vary among the countries in which we operate to reflect global practices and legal requirements, country-specific variations will be noted below.

This Global Privacy Policy describes:

“Personal Information” is information that can be used either directly or indirectly to identify you. Examples of Personal Information include your name, your email address and the items you purchased.

Please note that this Global Privacy Policy does not apply to Personal Information we collect through any of our Apps or wearable technology devices. Please refer to the Privacy Policies of our App(s) for privacy information related to our wearable apps and devices.

For information on how we use cookies and similar technologies please visit our Cookie Policy.

 

Service Provision
We and our service providers process personal data related to you in order to provide you with the full range of services and features we offer. This includes data necessary to set up a customer account and data required to receive products and services.
Marketing
We may use your data for marketing purposes to provide you with personalized offers about our products and services, unless you opt-out.
Recipients
We and our service providers access your data in order to provide services to you as described in this Privacy Notice.
Your rights
If you are a resident of the EU or the European Economic Area (EEA) you have the right to access, correct, and delete your information, withdraw your consent, object to, or restrict the processing.
Location of your data
Data we use will be primarily stored in the United States with us and our cloud service providers, if necessary, either in accordance with the EU-, and the Swiss-U.S. Privacy Shield Framework or subject to other appropriate safeguards.




1. WHAT PERSONAL DATA DO WE USE, FOR WHICH PURPOSES AND ON WHICH LEGAL BASIS?
In order to provide you with our services and the full range of features, we and our service providers use your data (including your name, email address and IP address) for the following purposes:

In principle (unless we have a legal or other legitimate reason to maintain it), we delete information related to you

In addition to those just described, we want to explain certain of our processing activities to you in more detail:

1.1 RECRUITING PROCESS
We process your data in order to handle your job application if you apply for a job with us. For the application process we collect the information included in your CV/resume and cover letter, such as contact details, academic background, job history, skills and competencies, salary details, the IP address from the device you are applying from etc. Your data will not be kept for longer than it is necessary for the application process, employment or as required by applicable law.

1.2 VIDEO SURVEILLANCE
We process your data gained from video surveillance in some of our stores and campuses for security, loss and fraud prevention. We share this data in the cases described in section 3. The duration of the data storage depends on the governing national law unless storage is otherwise permitted (see section 4).

1.3 CREDIT CHECK IN GERMANY AND AUSTRIA
For our customers in Germany and Austria we offer the possibility to order on account. For this purpose CRIF Bürgel GmbH, Leopoldstraße 244, 80807 Munich, Germany ("credit agency") runs a credit check for us, based on your name, date and place of birth, (previous) address, information about previous payment problems, references about fraudulent behavior, information from public registers or bulletins. Using mathematical-statistical procedures, the credit agency determines how likely it is that our customer will pay our bill. On the sole basis of an automated decision (without manual checking), only a positive result will make available the option "order on account".

1.4 INTEREST BASED ADVERTISING
We may contact you for direct marketing purposes via email, mail, or other electronic communication methods (e.g. social media) unless you have opted-out from receiving direct marketing messages. For certain types of direct marketing methods (e.g. text messaging), we will obtain your explicit consent prior to sending you direct marketing messages. To select which marketing information may be of interest to you and to personalize ads and offers we

1.5 CROSS-DEVICE TARGETING
In order to save your preferences, analyze your usage of our websites, provide interest-based advertising to you and deliver tailored ads across multiple devices, we try to link the different devices you are using to you. Technically, we are storing cookies on all the devices you are using and match those cookies within our internal database.

1.6 LOG FILES, COOKIES AND SIMILAR TECHNOLOGIES
Every time you visit our website, our system stores data related to your browser, its version, the operating system of your computer, your IP address, date, length and time of your visit, the website you accessed before and the one you visit following links on our website. We use this information for our legitimate security interest and we delete log files without undue delay.

For information about our use of Cookies and similar technologies please see our Cookie Policy.

1.7 YOUR REVIEWS AND SHARED CONTENT
When you post a product or seller review or upload an image or other material to our website, or when you share content with us on third party websites, such as social networks, we publish and use this information on our and third party websites. We do not control and do not assume responsibility for the use of information by such third party websites.

Please also note that you must own the intellectual property rights in the content you upload to our website and share with us and must not violate the rights of others (e.g. intellectual property or data protection rights). In uploading, you grant us, and our respective service providers, a royalty-free, unrestricted, non-exclusive, perpetual, irrevocable, sub-licensable, transferable and worldwide license to use, edit, copy, adapt, translate, publish, display, make available, communicate and distribute the content partially or in whole, and to incorporate it in other works for any purposes such as advertising, marketing and promotions and in any form, media or technology known today or later developed.

1.8 LEGAL BASIS (EU)
Please find below the legal basis for every processing activity as required in the EU. As far as this processing is necessary for the performance of the contract with you it is based on Art. 6 (1) b of the EU General Data Protection Regulation (GDPR). This applies to the recruiting process and all general activities, described under 1., unless expressly set forth otherwise in the following:

On Art. 6 (1) f GDPR (legitimate interests) we base the processing of

For any other direct marketing purposes (e.g. further emails, newsletters, text messages) we will ask for your consent (Art. 6 (1) a GDPR). In addition, GDPR allows the processing required by law (e.g. to answer your inquiries via the means provided without undue delay).

2. WHERE DO WE GET PERSONAL INFORMATION FROM?
Most of the personal data we process we received from you or your actions, be it because you entered the data during the registration process, placed an order, applied for a job vacancy or because we track your usage of our website or newsletter etc. However, we also may receive information about you from other sources, such as, Fossil Group companies, and, if publicly available, from third party websites. In some cases we receive Personal Information about you from our service providers and partners, e.g. from Facebook, Google etc.

3. WHEN DO WE SHARE PERSONAL INFORMATION?
We will share your Personal Information in the following cases:

3.1 LEGAL OBLIGATION AND INTERNAL PURPOSES
We disclose your Personal Information

3.2 JOINT PROCESSING WITHIN FOSSIL GROUP
Your information will be combined with other Personal Information that Fossil Group companies have obtained about you (e.g. wearable data, goods you have purchased on a company website or from a store, repair transactions). We will also make your data available to Fossil Group companies if you apply for a job with us (for information about Fossil Group companies click here [www.fossilgroup.com]. We base this joint processing on an intra group agreement, allocating the responsibilities of the respective group entities. According to this agreement, each Fossil Group company will be responsible for the data processing related to its own business operations and will remain responsible for the personal data jointly processed with others. For you as our customer this means that the Fossil entity you are in touch with is responsible for processing your data and answering your requests. If you are not sure about the entity responsible in your case please contact privacy@fossil.com.

3.3 LINKS TO THIRD-PARTY WEBSITES AND SERVICES
On some pages we allow you to share Personal Information with third parties, such as social networks like Facebook. In these instances you are agreeing to the data being shared and the shared data being subject to the privacy policies of the third party. We do not control and do not assume any responsibility for the use of Personal Information by such third parties. For more information about the third party’s purpose and scope of their use of Personal Information in connection with sharing features, please visit the privacy policies of such third parties.

3.4 THIRD PARTY ADVERTISING
We use third-party service providers to display advertisements across the internet. These advertising service providers may collect information about your visits to our website and your interaction with our products and services, as well as your visits to other websites. Such information does not include your name, address, email address but may contain browser-related information.

3.5 PUBLIC DISCLOSURE
Any Personal Information that you include in the text of a product review may be made public in the product review section of our product pages. We may also share the information contained in your wish list with your friends and family as instructed by you or make it public on our Website in case you enable this function. Wish lists made public can be found by searching for your name or email address on our websites.

3.6 SHARING WITH THIRD PARTIES
We involve other companies for the provision of services, who are allowed to use Personal Information only on our behalf and must not use it for their own purposes, unless permitted by law.

As follows a list of categories of recipients together with the respective purposes:

We may transfer your Personal Information to a third party in the event of a transfer of all or some of our assets to a third party. If your information is subject to the Privacy Shield (for more information on Privacy Shield please refer to Section 6 below) we will provide you with an opportunity to reject the transfer of your Personal Information in such cases.

4. FOR HOW LONG DO WE USE PERSONAL INFORMATION?
We will retain your Personal Information as long as necessary to provide you with functionality and services as described above under section 1, as long as reasonably necessary to further our legitimate interests or as long as we are required by law. Examples include the defense against, or the establishment of legal claims and legal obligations (e.g. tax law, or the principle of accountability, which requires us to demonstrate that our processing complies with applicable data protection laws). In order to verify whether you opted out or in to marketing activities, for example, we store your respective choice (e.g. via a cookie or a declaration).

5. WHAT ARE YOUR RIGHTS?
With regard to Personal Information that you have provided or that has been collected under this Privacy Policy, you may opt-out of uses for direct marketing purposes, such as correspondence from us about our products and promotions. Please consider that if you exercise your opt-out choices, it may take up to ninety (90) days for your opt-out choices to be fully effective. To exercise your opt-out rights, please contact us at privacy@fossil.com.

5.1 CALIFORNIA RESIDENTS
The California Consumer Privacy Act of 2018 (CCPA) provides California residents with specific rights regarding their personal information over the last 12 months. If you are a California resident you have the right to request the disclosure of

You have the right to request that we delete any personal information that we have collected, subject to certain exceptions defined in CCPA.

To exercise your access and deletion rights described above you have to submit a verifiable request to us by (1) filling out an online form at www.fossil.com, (2) sending us an email at privacy.nam@fossil.com; or (3) calling us at +1 (855) 322-6469. The verifiable request must contain sufficient information to allow us to verify you as a person and to properly understand and respond to your inquiry. As part of our verification process we will send you an email with a link to verify your email address. Following this we will ask you one further verification question. Once the verification process is complete we will send you emails with login credentials to our secure privacy portal for you to access, download or delete your data.

We will respond to your verifiable request within 45 days of receipt. If we require more time (up to 90 days) we will provide you with notice and explanation of the reason.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

Furthermore you have the right to request that in case we sell your personal information, or disclose it for a business purpose, we disclose to you:

In case we have sold your personal information you have the right, at any time, to direct us not to sell your personal information. This right may be referred to as the right to opt-out. You may opt out of the sale of your personal information by completing the webform here. You may also submit your request to opt-out by sending us an email at privacy.nam@fossil.com or calling us at +1 (855) 322-6469.

You may use an authorized agent to submit a request to access, delete and to opt-out on your behalf if you provide the authorized agent written permission to do so and verify your own identity directly with us. “Authorized agent” means a natural person or a business entity registered with the Secretary of State that a consumer has authorized to act on their behalf. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf, unless you have provided the authorized agent with power of attorney, pursuant to Probate Code sections 4000 to 4465.

We do not knowingly collect personal information from California residents between the ages of 13 and 16.

In the preceding 12 months, we have collected the following categories of personal information about California residents:

Category Examples Business/
Commercial purpose for collecting
Sources How it is shared
1. Identifiers A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers Security, Debugging/Repair, Performing Services on behalf of the business or service provider, Advance a person’s commercial or economic interests, Quality, safety maintenance and verification of a service or device, Enabling or effecting a commercial transaction Directly from you



Consumer Data Resellers
With our Business Partners and Affiliates include those to whom you instruct us to send this information; with our Service Providers
2. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information Security, Performing Services on behalf of the business or service provider, Enabling or effecting a commercial transaction Directly from you



Consumer Data Resellers
With our Business Partners and Affiliates include those to whom you instruct us to send this information; with our Service Providers
3. Protected classification characteristics under California or federal law Age (40 years or older), sex (including gender) Directly from you With our Business Partners and Affiliates include those to whom you instruct us to send this information; with our Service Providers
4. Commercial information Products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies Performing Services on behalf of the business or service provider, Advance a person’s commercial or economic interests Consumer Data Resellers With our Business Partners and Affiliates include those to whom you instruct us to send this information; with our Service Providers
5. Biometric information Voiceprints Performing Services on behalf of the business or service provider Directly from you With our Service Providers
6. Internet or other similar network activity Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement Security, Enabling or effecting a commercial transaction, Performing Services on behalf of the business or service provider, Auditing interactions with consumers, Advance a person’s commercial or economic interests Through your usage of our website With our Business Partners and Affiliates include those to whom you instruct us to send this information; with our Service Providers
7. Geolocation data Physical location or movements Performing services on behalf of the business or service provider Through your usage of our website With our Business Partners and Affiliates include those to whom you instruct us to send this information; with our Service Providers
8. Audio / Visual Audio, electronic, visual, thermal, olfactory, or similar information Performing services on behalf of the business or service provider Directly from you With our Business Partners and Affiliates include those to whom you instruct us to send this information; with our Service Providers
9. Inferences drawn from other personal information Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes Performing services on behalf of the business or service provider, Advance a person’s commercial or economic interests Through your usage of our website With our Business Partners and Affiliates include those to whom you instruct us to send this information; with our Service Providers

 

In the preceding twelve (12) months, we have sold the following categories of personal information to the following categories of third parties:

Category 1 (Identifiers) and Category 4 (Commercial information) to Consumer Data Resellers, Advertising and Social Networks.

Category 6 (Internet or other similar activity) to Advertising and Social Networks.

We do not discriminate against you because you exercised any of your rights under the California Consumer Privacy Act, including, but not limited to, by:

However, we may charge you a different price or rate, or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to you by your data (e.g. your identifiers). In addition, we may offer financial incentives, including payments to you as compensation, for the collection of personal information, the sale of personal information, or the deletion of personal information. We may also offer a different price, rate, level, or quality of goods or services to you if that price or difference is directly related to the value provided to you by your data. We may enter you into a financial incentive program only if you give us prior opt in consent which clearly describes the material terms of the financial incentive program, and which may be revoked at any time. We shall not use financial incentive practices that are unjust, unreasonable, coercive, or usurious in nature.

5.2 YOUR ADDITIONAL RIGHTS PROVIDED BY EU LAW
By contacting us as set forth in section 12 below in the EU you may exercise your right to request (i) access to, (ii) correction of, (iii) deletion of, and (iv) restriction of Personal Information we hold about you. You also have the right to (v) data portability (to receive data you provided in a machine readable format) and, where applicable, (vi) withdrawal of your consent, (vii) opt-out from receiving marketing notifications, and (viii) object to the processing we base on our legitimate interests. Additionally, you have the right to right to (ix) lodge a complaint with the responsible data protection authority.

6. DATA STORAGE IN THE U.S., PRIVACY SHIELD
Personal Information we collect will be primarily stored in the United States with Fossil Group member companies and our cloud service providers in accordance with the EU-, and Swiss-U.S. Privacy Shield Framework. To the extent permitted by applicable law (including EU law) we also use and transfer Personal Information in and to other countries and territories. Your information may thus be subject to U.S. and foreign laws and accessible to U.S. and foreign governments, courts, law enforcement and regulatory agencies.

In order to provide an adequate level of protection, we comply with the EU-U.S.- and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce. We have certified that we adhere to the Privacy Shield Principles. As a consequence, we are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. If there is a conflict between this Privacy Notice and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program please visit https://www.privacyshield.gov/welcome. To view Fossil Group’s certification on the Privacy Shield list, please visit www.privacyshield.gov/list. Fossil Group subsidiaries, including Fossil Partners, LP, and Misfit, Inc. also adhere to the Privacy Shield Principles.

If your information is subject to the Privacy Shield, and you do not believe we have adequately addressed your privacy concerns, you can address your concerns free of charge to an independent recourse mechanism listed below:

https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

In cases where the issue cannot be resolved by us or by the EU Data Protection Authorities you may invoke binding arbitration as further described in the Privacy Shield.

7. INTERNATIONAL TRANSFER (EU)
We cooperate with service providers located outside the EU or the EEA (see examples in the list in section 3.6), most of which are Privacy Shield certified. Where this is not the case we make sure we process your Personal Information based on contracts with standard contractual clauses, approved by the European Commission, unless we transfer your Personal Information to a country that was officially recognized by the EU as having adequate protection for processing of Personal Information or pursuant to another exception allowing the transfer as permitted by applicable law.

8. AGE REQUIREMENTS AND CHILDREN’S ONLINE PRIVACY PROTECTION ACT (“COPPA”)
We do not knowingly collect, maintain or use Personal Information about children under 16. Persons under the age of 16 may not use our Website without supervision from a responsible adult. We will never request Personal Information from a child under 16 without verifiable parental consent. If we become aware that a child under 16 has sent Personal Information without prior parental consent, we will remove his or her Personal Information from our records.

9. ACCESS TO AND YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION
This website gives you the ability to view and change the Personal Information you provided to us within the My Account section of the website. You may access information we hold about you, request a correction where data is incorrect or a deletion of your data, unless we have to keep your data for legal reasons. We encourage you to address any concerns you may have regarding our use of your Personal Information by using the contact details provided below.

10. WHAT HAPPENS IF WE CHANGE THIS PRIVACY NOTICE?
This Privacy Notice is effective as of December 18, 2019 and may be updated from time to time. We will notify you of material changes by posting a prominent notice on our website or by sending you an email. If your Personal Information is subject to the Privacy Shield, and if we decide to use your information for a purpose that is materially different from the purposes for which it was originally collected or subsequently authorized by you, we will notify you and provide you with the opportunity to opt-out of our use of your information for that purpose.

11. LINKS TO AND FROM OTHER WEBSITES
Whenever we provide links to other websites on our website, this is in the interest of our users and should be understood as a courtesy. Pages to which we link and pages that link to our websites are not under our control. In such cases we are neither responsible for the content of these pages nor for compliance with the applicable data protection regulations of those providers. We recommend that you carefully read the privacy statements of these third parties to learn how your Personal Information is stored, used or shared.

12. WHO ARE WE AND HOW CAN YOU CONTACT US?
Please address any questions, concerns, inquiries, complaints, or requests regarding our practices concerning Personal Information to Fossil at:

Telephone Number: +1 (800) 449-3056

Fossil Group
Attention: Chief Compliance & Risk Officer
901 S. Central Expressway
Richardson, TX 75080, USA

You can also get in touch with our data protection team and the responsible data protection officer we designated in every case required by law per email using privacy@fossil.com.

Our EU representative is FESCO GmbH, Natzing 2, 83125 Eggstätt, Germany. You can either contact our EU representative by sending an email to eu-privacy@fossil.com or calling +49-89-7484 6815.

This website is provided by Fossil Group Inc. 901 S. Central Expressway, Richardson, TX 75080, USA, email: fossil@fossil.com.