Personal Information We Collect
How We Use Your Personal Information
How We Obtain Your Personal Information
Who We Share Your Personal Information With
How Long We Maintain Your Personal Information
How We Keep Your Personal Information Safe
Cookies & Similar Online Tracking Technologies
Links to Third Party Sites
Modifications to this Privacy Policy
Assistance and Contact Information
State-Specific Additional Rights
1. California
2. Colorado
5. Oregon
6. Texas
7. Utah
8. Virginia
Last modified: 16 December 2024
At Fossil Group, Inc., together with its subsidiaries and affiliates and owned brands, (“Fossil”, “Fossil Group”,
“we”, “us” or “our”), we value your data protection rights.
This privacy policy (“Privacy Policy”) for our Repair Portal describes the processing of information provided or
collected on the sites where this Policy is posted or linked (the “Website(s)”). We follow this Privacy Policy in
accordance with applicable law in the places where we operate. In some cases, we may provide additional data privacy
notices specific to certain products, practices, or states. Those terms are to be read in conjunction with the rest of
this Privacy Policy.
Please note that this Privacy Policy does not apply to Personal Information we collect through any of our Apps or
wearable technology devices. Please refer to the Privacy Policies of our App(s) for privacy information related to our
wearable apps and devices.
“Personal Information” is information that can be used either directly or indirectly to identify you. The Personal Information we may collect about you depends on your interactions with us and our Websites. We may collect the following categories of Personal Information on our Repair Portal:
In order to provide you with our services and the full range of features, we and our service providers may collect and use your Personal Information for the following purposes:
We may obtain and combine Personal Information from different sources, collected online and offline. See below for details on how we may obtain your Personal Information:
We may share your Personal Information in the following cases:
Legal obligation and internal purposes. We disclose your Personal Information:
Sharing with third parties. We engage third-party service providers who are allowed to use Personal Information only on our behalf and must not use it for their own purposes, unless permitted by law. The following is a list of categories of services and functions along with example recipients:
We will retain your Personal Information (a) as long as necessary to provide you with functionality and services as described in this Privacy Policy, (b) as long as reasonably necessary to further our legitimate interests or (c) as long as we are required by law. Examples include the defense against, or the establishment of legal claims and legal obligations (e.g. tax law, or the principle of accountability, which requires us to demonstrate that our processing complies with applicable data protection laws).
We may use the Personal Information we collect to generate de-identified data that cannot reasonably be used to
identify you. Fossil may maintain and use de-identified data without attempting to re-identify the data and
contractually obligates recipients of such data to do the same. Moreover, we have implemented commercially reasonable
physical, organizational, contractual and technological security measures with a view to protecting your Personal
Information and other information from loss or theft, unauthorized collection, use and disclosure.
Despite the measures outlined above, no method of information transmission or information storage is 100% secure or
error-free, so we unfortunately cannot guarantee absolute security. You must also do your part by keeping your
credentials safe.
We do not utilize any trackers such as cookies, pixels, tags or similar tracking technologies on our Repair Portal.
You have choices about certain information we collect about you, how we communicate with you and how we process certain Personal Information. See below for details on the choices you have with regard to the Personal Information we have about you:
If you have any questions about Your Choices, please contact us by using the contact details in the “Assistance and
Contact Us” section of this Privacy Policy.
Please note that certain US states provide additional rights to its residents. Please see the “State-Specific
Additional Rights” section of this Policy for more information.
We do not knowingly collect, maintain or use Personal Information about children under the age of 16 years’ old. Persons under the age of 16 may not use our Website(s) without supervision from a responsible adult. We will never request Personal Information from a child under 16 without verifiable parental consent. If we become aware that a child under 16 has sent Personal Information without prior parental consent, we will remove his or her Personal Information from our records.
Whenever we provide links to other websites on our Websites, this is in the interest of our users and should be understood as a courtesy. Some pages to which we link and pages that link to our Websites are not under our control. In such cases, we are neither responsible for the content of these pages nor for compliance with the applicable data protection regulations of those providers. We recommend that you carefully read the privacy statements of these third parties to learn how your Personal Information is stored, used or shared.
This Privacy Policy is effective as of the date provided above and may be revised from time to time, so please ensure that you check this Privacy Policy periodically to remain fully informed. We will notify you of material changes by posting a prominent notice on our website, posting the changes in the “Material Changes Log” section of this Policy or by sending you an email.
Please address any questions, concerns, inquiries, complaints, and/or requests regarding our practices concerning
Personal Information to Fossil at:
Fossil Group, Inc.
Attention: Chief Privacy Officer
Address: 901 S. Central Expressway
Richardson, TX 75080, USA
Telephone Number: +1 (800) 449-3056
Fossil Group, Inc.
Attention: Chief Privacy Officer
Address: 901 S. Central Expressway
Richardson, TX 75080, USA
Telephone Number: +1 (800) 449-3056
Fossil UK Ltd.
Attention: Data Protection Officer
Address: Ashton House, 497 Silbury Boulevard, MK9 2LD, United Kingdom
Telephone Number: +44 203 868 5986
Fossil (Europe) GmbH
Attention: Data Protection Officer
Address: Fossil (Europe) GmbH, Oberwinkl 1, 83355, Grabenstätt, Deutschland
Telephone Number: +49 861 899 830 24
Fossil France S.A.
Attention: Data Protection Officer
Address: Fossil France S.A., Rue du Martelberg, BP 30075, Monswiller, 67707 France
Telephone Number: +33 184889325
You can also get in touch with our data protection team and the responsible data protection officer we designated in
every case required by law per email using privacy@fossil.com.
This website is provided by Fossil Group, Inc., 901 S. Central Expressway, Richardson, TX 75080, USA, email:
privacy@fossil.com.
Depending on where you live in the United States, you may be entitled to additional rights with respect to the
Personal Information we have about you. The following sections describe those rights. These sections should be read in
conjunction with the rest of the Privacy Policy.
To find what rights you may be entitled to, consult the numbered section that corresponds with your home state.
This section applies to California residents, as required by the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020).
In the preceding 12 months, we have collected the following categories of Personal Information about California residents:
We do not knowingly collect personal information from California residents between the ages of 13 and 16. Likewise, we do not collect or process Sensitive Personal Information to infer characteristics about you. We only collect and process Sensitive Personal Information in accordance with the permissible purposes stated under Section 7027(m) of CPRA. Given this, we do not provide a “Notice to Limit” link on our website.
We may obtain and combine Personal Information from different sources, as described in the “How We Obtain Your Personal Information” section of the Privacy Policy and re-provided below:
We may use your Personal Information for the purposes described in the “How We Use Your Personal Information” section of the Privacy Policy and re-provided below:
We may use or disclose the Personal Information we collect for "business purposes" or "commercial purposes" such as security, debugging/repair, performing services on behalf of the business or service provider, advance a person’s commercial or economic interests, quality, safety maintenance and verification of a service or device, enabling or effecting a commercial transaction, etc.
In the preceding 12 months, we have sold and/or shared the following categories of Personal Information:
| Categories of PI | Sold/Shared | Categories of third parties | Description of the purpose |
|---|---|---|---|
| Identifiers | Consumer data resellers | Affiliates, Service providers, Logistic, Payment processors, Public auditing, Law enforcement/ governmental authorities and bodies |
|
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | N/A | Affiliates, Service providers, Logistic, Payment processors, Public auditing |
|
| Protected classification characteristics under California or federal law | N/A | Affiliates, Service providers, Public auditing |
|
| Commercial information | Consumer data resellers | Affiliates, Service providers, Payment processors, Public auditing, Law enforcement/ governmental authorities and bodies |
|
| Internet or other similar network activity | N/A | Affiliates, Service providers, Payment processors, Law enforcement/ governmental authorities and bodies |
|
|
Audio / Visual |
N/A |
Affiliates, Service providers |
|
|
Inferences drawn from other personal information |
N/A |
Affiliates, Service providers |
|
If you are a California resident, you have the following rights:
To exercise your access, correction and deletion rights described above, you can submit a request via the following methods:
Once we receive your request, we will attempt to verify your identity by sending you an email with a link to verify
your email address. Following this, we will ask you one further verification question. Once the verification process
is complete, we will send you emails with login credentials to our secure privacy portal for you to access, download
or instruct us to delete your Personal Information.
Once we verify your request, we will fulfill (or deny, where permissible and necessary) within 45 days of receipt. If
we deny your request, or require more time, we will provide you with notice and explanation of the reason.
You may use an authorized agent to submit a request to access, delete and to opt-out on your behalf if you provide the authorized agent written permission to do so and verify your own identity directly with us. “Authorized agent” means a natural person or a business entity registered with the Secretary of State that a consumer has authorized to act on their behalf. We may deny a request from an authorized agent who does not submit proof that they have been authorized by you to act on your behalf, unless you have provided the authorized agent with power of attorney, pursuant to Probate Code sections 4000 to 4465.
You can submit any questions, concerns, inquiries, complaints, and/or requests regarding our practices concerning Personal Information by contacting us using the information provided in the “Assistance and Contact Information” section of the Privacy Policy.
This section applies to Colorado residents, as required by the Colorado Privacy Act.
Colorado law provides Colorado residents with the rights listed below:
Right to Delete: You have the right to request that we delete the personal data we have collected about you, subject to applicable legal exceptions.
To exercise your access, correction and deletion rights described above, you can submit a request via the following methods:
Once we receive your request, we will attempt to verify your identity by sending you an email with a link to verify
your email address. Following this, we will ask you one further verification question. Once the verification process
is complete, we will send you emails with login credentials to our secure privacy portal for you to access, download
or instruct us to delete your Personal Information.
Once we verify your request, we will fulfill (or deny, where permissible and necessary) within 45 days of receipt. If
we deny your request, or require more time, we will provide you with notice and explanation of the reason.
In cases where you submit a request to exercise one or more of your Colorado privacy rights and that request is denied
by us, we will inform you about our justification for such denial within 45 days of receipt of your request. You may
object to our decision by emailing us at privacy@fossil.com within a reasonable period of time after receiving that
decision from us. In that email, please explain why you may disagree with our decision. Within 45 days of receipt of
your objection, we will inform you in writing of any action taken or not taken, accompanied by our justification.
Additionally, you may follow this link to
fill out a form on the Colorado AG’s website.
You may use an authorized agent to submit a request to access, delete and to opt-out on your behalf if you provide the authorized agent written permission to do so and verify your own identity directly with us. “Authorized agent” means a natural person or a business entity registered with the Secretary of State that a consumer has authorized to act on their behalf. We may deny a request from an authorized agent who does not submit proof that they have been authorized by you to act on your behalf, unless you have provided the authorized agent with power of attorney.
You can submit any questions, concerns, inquiries, complaints, and/or requests regarding our practices concerning Personal Information by contacting us using the information provided in the “Assistance and Contact Information” section of the Privacy Policy.
This section applies to residents of Connecticut, as required by the Connecticut Personal Data Privacy and Online Monitoring Act.
Connecticut law provides Connecticut residents with the rights listed below:
To exercise your access, correction and deletion rights described above, you can submit a request via the following methods:
Once we receive your request, we will attempt to verify your identity by sending you an email with a link to verify
your email address. Following this, we will ask you one further verification question. Once the verification process
is complete, we will send you emails with login credentials to our secure privacy portal for you to access, download
or instruct us to delete your Personal Information.
Once we verify your request, we will fulfill (or deny, where permissible and necessary) within 45 days of receipt. If
we deny your request, or require more time, we will provide you with notice and explanation of the reason.
In cases where you submit a request to exercise one or more of your data subject rights and that request is denied by us, we will inform you about our justification for such denial within 45 days of receipt of your request. You may object to our decision by emailing us at privacy@fossil.com within a reasonable period of time after receiving that decision from us. In that email, please explain why you may disagree with our decision. Within 45 days of receipt of your objection, we will inform you in writing of any action taken or not taken, accompanied by our justification.
You can submit any questions, concerns, inquiries, complaints, and/or requests regarding our practices concerning Personal Information by contacting us using the information provided in the “Assistance and Contact Information” section of the Privacy Policy.
This section applies to residents of Montana, as required by the Montana Consumer Data Privacy Act.
Montana law provides Montana residents with the rights listed below:
To exercise your access, correction and deletion rights described above, you can submit a request via the following methods:
Once we receive your request, we will attempt to verify your identity by sending you an email with a link to verify
your email address. Following this, we will ask you one further verification question. Once the verification process
is complete, we will send you emails with login credentials to our secure privacy portal for you to access, download
or instruct us to delete your Personal Information.
Once we verify your request, we will fulfill (or deny, where permissible and necessary) within 45 days of receipt. If
we deny your request, or require more time, we will provide you with notice and explanation of the reason.
In cases where you submit a request to exercise one or more of your data subject rights and that request is denied by
us, we will inform you about our justification for such denial within 45 days of receipt of your request. You may
object to our decision by emailing us at privacy@fossil.com within a reasonable period of time after receiving that
decision from us. In that email, please explain why you may disagree with our decision. Within 45 days of receipt of
your objection, we will inform you in writing of any action taken or not taken, accompanied by our justification.
Additionally, if we deny your appeal, you may submit a complaint to the Montana Attorney General by following this
link to the Montana AG’s website.
You can submit any questions, concerns, inquiries, complaints, and/or requests regarding our practices concerning Personal Information by contacting us using the information provided in the ‘Assistance and Contact Information’ section of the Privacy Policy.
This section applies to residents of Oregon, as required by the Oregon Consumer Privacy Act.
Oregon law provides Oregon residents with the rights listed below:
To exercise your access, correction and deletion rights described above, you can submit a request via the following methods:
Once we receive your request, we will attempt to verify your identity by sending you an email with a link to verify
your email address. Following this, we will ask you one further verification question. Once the verification process
is complete, we will send you emails with login credentials to our secure privacy portal for you to access, download
or instruct us to delete your Personal Information.
Once we verify your request, we will fulfill (or deny, where permissible and necessary) within 45 days of receipt. If
we deny your request, or require more time, we will provide you with notice and explanation of the reason.
In cases where you submit a request to exercise one or more of your data subject rights and that request is denied by us, we will inform you about our justification for such denial within 45 days of receipt of your request. You may object to our decision by emailing us at privacy@fossil.com within a reasonable period of time after receiving that decision from us. In that email, please explain why you may disagree with our decision. Within 45 days of receipt of your objection, we will inform you in writing of any action taken or not taken, accompanied by our justification.
You can submit any questions, concerns, inquiries, complaints, and/or requests regarding our practices concerning Personal Information by contacting us using the information provided in the ‘Assistance and Contact Information’ section of the Privacy Policy.
This section applies to residents of Texas, as required by the Texas Data Privacy and Security Act of 2023.
Texas law provides Texas residents with the rights listed below:
To exercise your access, correction and deletion rights described above, you can submit a request via the following methods:
Once we receive your request, we will attempt to verify your identity by sending you an email with a link to verify
your email address. Following this, we will ask you one further verification question. Once the verification process
is complete, we will send you emails with login credentials to our secure privacy portal for you to access, download
or instruct us to delete your Personal Information.
Once we verify your request, we will fulfill (or deny, where permissible and necessary) within 45 days of receipt. If
we deny your request, or require more time, we will provide you with notice and explanation of the reason.
In cases where you submit a request to exercise one or more of your data subject rights and that request is denied by us, we will inform you about our justification for such denial within 45 days of receipt of your request. You may object to our decision by emailing us at privacy@fossil.com within a reasonable period of time after receiving that decision from us. In that email, please explain why you may disagree with our decision. Within 45 days of receipt of your objection, we will inform you in writing of any action taken or not taken, accompanied by our justification.
You can submit any questions, concerns, inquiries, complaints, and/or requests regarding our practices concerning Personal Information by contacting us using the information provided in the ‘Assistance and Contact Information’ section of the Privacy Policy.
This section applies to residents of Utah, as required by the Utah Consumer Privacy Act of 2022.
Utah law provides Utah residents with the rights listed below:
To exercise your access, correction and deletion rights described above, you can submit a request via the following methods:
Once we receive your request, we will attempt to verify your identity by sending you an email with a link to verify
your email address. Following this, we will ask you one further verification question. Once the verification process
is complete, we will send you emails with login credentials to our secure privacy portal for you to access, download
or instruct us to delete your Personal Information.
Once we verify your request, we will fulfill (or deny, where permissible and necessary) within 45 days of receipt. If
we deny your request, or require more time, we will provide you with notice and explanation of the reason.
You can submit any questions, concerns, inquiries, complaints, and/or requests regarding our practices concerning Personal Information by contacting us using the information provided in the ‘Assistance and Contact Information’ section of the Privacy Policy.
This section applies to residents of Virginia, as required by the Virginia Consumer Data Protection Act of 2022.
Virginia law provides Virginia residents with the rights listed below:
To exercise your access, correction and deletion rights described above, you can submit a request via the following methods:
Once we receive your request, we will attempt to verify your identity by sending you an email with a link to verify
your email address. Following this, we will ask you one further verification question. Once the verification process
is complete, we will send you emails with login credentials to our secure privacy portal for you to access, download
or instruct us to delete your Personal Information.
Once we verify your request, we will fulfill (or deny, where permissible and necessary) within 45 days of receipt. If
we deny your request, or require more time, we will provide you with notice and explanation of the reason.
In cases where you submit a request to exercise one or more of your data subject rights and that request is denied by us, we will inform you about our justification for such denial within 45 days of receipt of your request. You may object to our decision by emailing us at privacy@fossil.com within a reasonable period of time after receiving that decision from us. In that email, please explain why you may disagree with our decision. Within 45 days of receipt of your objection, we will inform you in writing of any action taken or not taken, accompanied by our justification.
You can submit any questions, concerns, inquiries, complaints, and/or requests regarding our practices concerning Personal Information by contacting us using the information provided in the ‘Assistance and Contact Information’ section of the Privacy Policy.