To help you avoid unnecessary costs: Please connect with our smartwatch experts for troubleshooting before sending your smartwatch to our service center. Visit our help center or contact us directly for assistance.
Pour vous aider à éviter des coûts inutiles : Veuillez contacter nos experts en smartwatch pour un dépannage avant d'envoyer votre smartwatch à notre centre de service. Visitez notre centre d'aide ou contactez-nous directement pour obtenir de l'aide.

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Have Leather, Jewellry, Sunglasses or an Activity Tracker ? Click here.

If you just need a strap or link(s), we can deliver these to your home, Click here to find out more

IS YOUR PRODUCT UNDER WARRANTY?

Yes, my product is covered by warranty.

A proof of purchase is required for warranty repairs.

Watch : Watch movement, hands and dial are covered for 2 years.

Jewelry : Manufacturing defects are covered for 2 years.

Smartwatch : Please visit our Smartwatch Support page or contact support BEFORE sending your Smartwatch into our Repair Center. Our representatives will try to assist with any troubleshooting issues that may prevent the repair process. Should the watch need to be sent in they can set up a repair claim on your behalf and provide the necessary information needed. Please be advised that if the above steps are not followed and no fault is identified with the product, you will be responsible for the return shipping and handling fees.

What is my warranty?

No, my product is not covered by warranty.

Watches - located on back of watch (i.e. ES1234)

PLEASE PROVIDE THE STYLE NUMBER OF YOUR PRODUCT.

PLEASE PROVIDE THE SERIAL NUMBER OF YOUR PRODUCT (IF AVAILABLE)

REPAIRS NEEDED

A valid proof of purchase from an authorized dealer is required A valid proof of purchase must be provided

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This is a price estimate only. For non-warranty repairs, we will contact you after we have received your product and have evaluated it.

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Select Your Country

Change SKU/Serial #

IS YOUR PRODUCT UNDER WARRANTY?

REPAIRS NEEDED

Agent Notes

A valid proof of purchase from an authorized dealer is required A valid proof of purchase must be provided

Additional Repairs / Services

Available Repairs / Services