COVID-19 (CORONAVIRUS) – AN UPDATE FOR OUR NORTH AMERICAN GUESTS: We are pleased to announce that our North American repair center has reopened. Please note that additional safety measures are in place to protect our employees and to minimize the spread of COVID-19. Due to the additional safety measures, you may experience longer than usual repair times, and we truly appreciate your patience. For any additional questions, reach out to your local Customer Care team at INFO@FGSERVICES.COM. Stay safe and thanks for giving us the opportunity to service your watch.

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Repair Services

Need a battery replaced? Movement serviced? Links added or removed from your watch band? We're here to help. Start your repair request now or click to learn more about Fossil Group repair options.

Step 1

Find Your Brand

Select your brand and product category. Place a repair request for traditional watches and wearables. Get service information for sunglasses and jewelry.


Choose Your Repairs

Create a repair request, print out the shipping label and send your product to our service center.

Step 3

Track. Approve. Pay.

Receive email updates, get a quote for actual repair/service cost, make a payment and track your repair status online.

Step 4

Receive Your Product

Your repaired/serviced product will be shipped back to you.