To avoid additional costs : Before sending any SMARTWATCHES to our service center please visit our help center or contact us to troubleshoot with our smartwatch experts.
Pour éviter des frais supplémentaires : Avant d'envoyer toute SMARTWATCH à notre centre de services, veuillez visiter notre centre d'aide ou nous contacter pour résoudre le problème avec nos experts en smartwatches.

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SHIPPING CHECKLIST and REPAIR INSTRUCTIONS

Print shipping label and include one label per product

Include a copy of proof of purchase (receipt) / completed warranty card for all warranty repairs.

Include product for repair.

For touchscreen smartwatches, and first generation

Fossil Q only: do not include the charger if properly

charging.

Send product insured and traceable (suggestion) & properly packaged to protect against damage

Please do not send product in original packaging (packaging will not be returned with the item).

You will be receiving an email contact once your watch is received from service center name.

Ship to:

Fossil
123 Fake St
Springfield, IL

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