Step 1
Find Your Brand
Select your brand and product category. Place a repair request for traditional watches and wearables. Get service information for sunglasses and jewelry.
Do you need your watch repaired or serviced? To begin your repair order request, click the "Get started" box below. Once your repair order number has been generated, please follow the instructions and print the shipment form to mail your watch in for repair.
Select your brand and product category. Place a repair request for traditional watches and wearables. Get service information for sunglasses and jewelry.
Create a repair request, print out the shipping label and send your product to our service center.
Receive email updates, get a quote for actual repair/service cost, make a payment and track your repair status online.
Your repaired/serviced product will be shipped back to you.
Your repair request becomes available for online status-tracking immediately after it has been created.
To find out the status of your repair, please enter your repair request number, your last name, and the email address used when placing the order below.
Your repair request number can be found in your confirmation email and shipment form.